I got your message today (well, I think it was from you), and all I can say is “THANK YOU!!!”
Your lights = awesome, and I recommend them to all my friends (dunno how many actually buy them, but I try).
As a further thank you, I just ordered my third light (3 people in the family, so I may be maxed out for a while), and also recently got the 3 colored lenses.
So, thank you so much for an awesome product, awesome service, and (and this means a lot to me) a LOCAL company—Maine and Masachussetts are close enough for me!!
Take care, and I hope you are avoiding the heat as much as possible………………
Dear Sir / Madam,
I would like to express my appreciation for your prompt and courteous service. You are exceptional in your concern for problem resolution and your response, in my situation, proves it. I just wanted to say THANK YOU; I greatly appreciate it. Rest assured, if the need arose, I would not hesitate to purchase another one of your products. Again, thanks.
I have to tell you folks a BIG thank you for your incredible customer support and just the super speed in getting the light and fixing it, that’s just better than perfect! I have to say your customer care rates as among the best if not THE best! I will see what happens with the light in the next 6 months or so, but I sure hope that it’s fixed. That EPLI is beautifully made and I cannot understand how it keeps messing up. I sure don’t abuse my tools, especially ones that cost that much (at least in flashlight terms it’s a lot-for me) Thank you so much, and I will certainly tell everyone about your awesome service! Sincerely yours Frank
To whom it may concern. This is by far the best flashlight I’ve ever owned. I’ve had it about 4 months and it’s in my pocket or backpack anywhere I go. I’ve recommended you guys to most all my family and friends and they are just as happy with the performance. Keep up the great work and thanks for making such a great product.
Just thought I’d drop a line about my Brite-strike. I am not in law enforcement, but carry it for self defense if needed since I live in Illinois where concealed carry weapons are not allowed. I own several Surefires, but the Brite-strike is far above those in my opinion. I like the strobe, and the tailswitch placement is good. A little hard to turn on, but I like the feather touch switching between functions. That would be easier to use in a stressful situation. I also like the placement of the pocket clip, and so far I haven’t seen any other manufacturer putting it on the rear. It sits in a front pocket better without the huge lamp end sticking out, and when you grab it, it’s just more natural to pull it out with your thumb already on the switch and not have to flip the light around and risk dropping it. This thing is also built like a tank, I hope you sell a million of ’em. Thank you.