I have to tell you folks a BIG thank you for your incredible customer support and just the super speed in getting the light and fixing it, that’s just better than perfect! I have to say your customer care rates as among the best if not THE best! I will see what happens with the light in the next 6 months or so, but I sure hope that it’s fixed. That EPLI is beautifully made and I cannot understand how it keeps messing up. I sure don’t abuse my tools, especially ones that cost that much (at least in flashlight terms it’s a lot-for me) Thank you so much, and I will certainly tell everyone about your awesome service! Sincerely yours Frank
I got your message today (well, I think it was from you), and all I can say is “THANK YOU!!!”
Your lights = awesome, and I recommend them to all my friends (dunno how many actually buy them, but I try).
As a further thank you, I just ordered my third light (3 people in the family, so I may be maxed out for a while), and also recently got the 3 colored lenses.
So, thank you so much for an awesome product, awesome service, and (and this means a lot to me) a LOCAL company—Maine and Masachussetts are close enough for me!!
Take care, and I hope you are avoiding the heat as much as possible………………
Just a quick note to thank you for a great light. In May, while on vacation with my mother-in-law in Sanibel, Florida we had occasion to summon EMS to our vacation condo, as my mother-in-law had a heart attack in our living room. Our residence was poorly lit and hard to locate. By using my Bright Strike EPLI I was able to visually share our remote location with arriving EMS personnel. After returning to our home in Indianapolis my mother-in-law had another heart attack in our home. Again, in 3d shift darkness, I was able to direct an arriving ambulance to our residence that is very difficult to visualize as we live in a heavily wooded area. In both cases I believe that precious time was saved by expedient EMS arrival thanks to my Bright Strike EPLI!! THANKS!!! In my law enforcement days I used a non-rechargeable Kel Lite. The EPLI alone would have provided more light.
She,in fact, had heart surgery, is now on renal dialysis. She made it home to Michigan and will be moving down here to INDY. When seconds counted your product made a difference.
Ed Marcus, DDS (Ex sheriff’s unit badge #922)
To the Entire Brite-Strike Team,
I’ve been carrying a Rechargeable Blue Dot for the past year and a half as a college student in NYC, where we can’t carry weapons of any kind. Since August 2010, I’ve also used a ROTO-LOC holster for the light. I’ve owned many lights, from Mag-Lites to INOVA tactical lights. From weight to ease of use to ergonomics to durability, the Blue Dot is FAR superior. I both look forward to and plan to continue my relationship with Brite-Strike Technologies, with the possible investment in more lights as secondary to my Rechargeable Blue Dot.,,As a person who is VERY critical of quality, features, reliability and durability of EVERY single piece of equipment he uses, I am EXTREMELY PLEASED with Brite-Strike.,,A (belated) Merry Christmas and Happy New Year.
P.S. Thank you so much for your EXCELLENT customer service!!!!!
Thank You Thank You Thank you Sarah I have been telling everyone what you and your company did for me and ZI hope they listen cause this light has been thee best light I ever had in my 24 years in this line of work 17 years with E.S.U. and 10 years teaching firearms thank you.