To whom it may concern. This is by far the best flashlight I’ve ever owned. I’ve had it about 4 months and it’s in my pocket or backpack anywhere I go. I’ve recommended you guys to most all my family and friends and they are just as happy with the performance. Keep up the great work and thanks for making such a great product.
Paul - Paul
I have to tell you folks a BIG thank you for your incredible customer support and just the super speed in getting the light and fixing it, that’s just better than perfect! I have to say your customer care rates as among the best if not THE best! I will see what happens with the light in the next 6 months or so, but I sure hope that it’s fixed. That EPLI is beautifully made and I cannot understand how it keeps messing up. I sure don’t abuse my tools, especially ones that cost that much (at least in flashlight terms it’s a lot-for me) Thank you so much, and I will certainly tell everyone about your awesome service! Sincerely yours Frank
I have reviewed your product in the field and I have found it to be superior and as such I have added to our list of Field Ops necessary kit. I wish you well and I hope that my posting of your item will enhance your sales. ,,If you would like any additional gear reviewed, please contact me at your convenience. This is for our people in the fight!,,Semper Fi,,
I got your message today (well, I think it was from you), and all I can say is “THANK YOU!!!”
Your lights = awesome, and I recommend them to all my friends (dunno how many actually buy them, but I try).
As a further thank you, I just ordered my third light (3 people in the family, so I may be maxed out for a while), and also recently got the 3 colored lenses.
So, thank you so much for an awesome product, awesome service, and (and this means a lot to me) a LOCAL company—Maine and Masachussetts are close enough for me!!
Take care, and I hope you are avoiding the heat as much as possible………………
Dear Sir / Madam,
I would like to express my appreciation for your prompt and courteous service. You are exceptional in your concern for problem resolution and your response, in my situation, proves it. I just wanted to say THANK YOU; I greatly appreciate it. Rest assured, if the need arose, I would not hesitate to purchase another one of your products. Again, thanks.