To whom it may concern. This is by far the best flashlight I’ve ever owned. I’ve had it about 4 months and it’s in my pocket or backpack anywhere I go. I’ve recommended you guys to most all my family and friends and they are just as happy with the performance. Keep up the great work and thanks for making such a great product.
I have to tell you folks a BIG thank you for your incredible customer support and just the super speed in getting the light and fixing it, that’s just better than perfect! I have to say your customer care rates as among the best if not THE best! I will see what happens with the light in the next 6 months or so, but I sure hope that it’s fixed. That EPLI is beautifully made and I cannot understand how it keeps messing up. I sure don’t abuse my tools, especially ones that cost that much (at least in flashlight terms it’s a lot-for me) Thank you so much, and I will certainly tell everyone about your awesome service! Sincerely yours Frank
Dear Sir / Madam,
I would like to express my appreciation for your prompt and courteous service. You are exceptional in your concern for problem resolution and your response, in my situation, proves it. I just wanted to say THANK YOU; I greatly appreciate it. Rest assured, if the need arose, I would not hesitate to purchase another one of your products. Again, thanks.
Just a quick note to thank you for a great light. In May, while on vacation with my mother-in-law in Sanibel, Florida we had occasion to summon EMS to our vacation condo, as my mother-in-law had a heart attack in our living room. Our residence was poorly lit and hard to locate. By using my Bright Strike EPLI I was able to visually share our remote location with arriving EMS personnel. After returning to our home in Indianapolis my mother-in-law had another heart attack in our home. Again, in 3d shift darkness, I was able to direct an arriving ambulance to our residence that is very difficult to visualize as we live in a heavily wooded area. In both cases I believe that precious time was saved by expedient EMS arrival thanks to my Bright Strike EPLI!! THANKS!!! In my law enforcement days I used a non-rechargeable Kel Lite. The EPLI alone would have provided more light.
She,in fact, had heart surgery, is now on renal dialysis. She made it home to Michigan and will be moving down here to INDY. When seconds counted your product made a difference.
Ed Marcus, DDS (Ex sheriff’s unit badge #922)
My name is Matthew and i recently received the tactical blue-dot flashlight you were kind enough to send me over in Iraq. I would like to start off by saying this is by far the most Superior tactical light i have come across and had the pleasure of using. The Army issues the Z2 combat light made by surefire and now having used both theirs and yours i can honestly say yours is the better product. I have your blue-dot light mounted on my M-4 with a CAA taclight mount, the compact size of the light allows for more room between my foreword handgrip and the light making handling of my weapon and the use of the taclight alot easier, where as the surefires often come in different sizes which sometimes consume the entire rail of the grip. I was amazed when i first turned the blue-dot taclight on at how (brite) and powerful it was the 198 lumen’s really is flawless and extraordinary, giving me a much greater advantage when entering and clearing a house in limited visibility. Another feature i really like is the front and rear strike crowns, though it is mounted on my weapon the ergonomic grip is great for hand held use.
As a combat soldier i must say the blue-dot series taclight is the new leader in tactical flashlights and its setting a new, higher standard. It should be a must for every soldier and police officer.
Again i would like to emphasize my appreciation for sending me this light and making such a Superior product, the thought process and considerations that went into this light are amazing and will someday be an asset for all military and civilian forces. Also looking at your website i can say this was a well thought out line of products and and all your lights such as the RID3tacballs are brilliant idea.
I will send pictures of my weapon with the light i you would like, also my apologies for taking this long to give my feedback, things have been tense here the last few days.
United States Army